Legal Document
Privacy Policy
How personal data and business data are collected, processed, stored, and protected.
Effective Date: 2026-03-18
Data We Collect
- Business contact details and account identifiers.
- Operational data such as shipment data, inventory references, and transaction metadata.
- Technical and usage data from websites and portals.
How We Use Data
- To provide, operate, and improve contracted services.
- To support billing, reporting, fraud prevention, and compliance.
- To communicate service notices and legally required disclosures.
Data Sharing and Retention
- Data may be shared with vetted subprocessors, carriers, and infrastructure providers strictly for service delivery.
- Data is retained according to legal, accounting, and contractual obligations.
- Data subjects may request access, correction, or deletion where legally applicable.
Legal Entity and Notice Channel
Entity: Helpay
Governing law, venue, and dispute process are determined by the applicable signed order form or country-specific service addendum.
Email: legal@helpay.co
Legal Notices: Helpay, Address as stated in your active order form